Onboarding Specialist — Warsaw
Full-time, Warsaw office, hybrid (3 days in-office). You'll be the human face of every new customer for their first 30 days — running two onboarding calls, doing an ops audit of their Profitroom setup, and being the go-to for support questions until they hand off to the account manager. Reports to the Head of Onboarding.
Responsibilities: onboarding calls, Profitroom configuration reviews, first-30-day support, module rule-set tuning with the customer's revenue manager, documentation of common questions back into internal playbooks.
Requirements: 3+ years in hotel operations or hotel revenue management; native Polish, professional English; comfortable with Profitroom Suite or a similar CRS; strong written communication.
Compensation: 12,000–16,000 PLN gross monthly + quarterly bonus tied to onboarding NPS.
How to apply: email careers@suiteprofit.org with the subject "Onboarding Specialist — [your name]", a CV (PDF), and a paragraph about a hotel operations problem you fixed in the last year.
Backend Engineer — remote in Poland
Full-time, remote from anywhere in Poland (with quarterly on-sites in Warsaw). You'll join the platform team (four engineers today) working on the shared services under our 10 modules: the Profitroom connector, the reservations sync, the webhook delivery layer, and the KSeF integration. Node.js + TypeScript, PostgreSQL, AWS Frankfurt.
Responsibilities: design and ship features across the platform layer; own reliability of at least one shared service; participate in on-call rotation (one week in six).
Requirements: 5+ years in production backend engineering; strong TypeScript or Go; comfortable with distributed-system failure modes; native Polish, professional English.
Compensation: 18,000–26,000 PLN gross monthly (umowa o pracę) or the B2B equivalent. Employee share pool.
How to apply: email careers@suiteprofit.org with the subject "Backend — [your name]", CV (PDF), and a link to code you're proud of.
Frontend Engineer — Warsaw hybrid
Full-time, Warsaw office, hybrid (2 days in-office). You'll join the dashboard team — the customer-facing web app where hoteliers configure their modules, approve Autopricer suggestions, and manage WhatsApp templates. React + TypeScript, no design system baggage, we ship every week.
Responsibilities: build features end-to-end from Figma to production; participate in customer support rotation (2 hours/week reading real tickets); pair with the designer on new module UIs.
Requirements: 4+ years in production React; solid accessibility instincts; native Polish, professional English; comfort with Figma-to-code without a hand-off matrix.
Compensation: 16,000–22,000 PLN gross monthly + employee share pool.
How to apply: email careers@suiteprofit.org with the subject "Frontend — [your name]", CV, and a link to a portfolio or public work.
Account Manager — Central Europe
Full-time, Warsaw hybrid (2 days in-office), some travel across CEE. You'll own the ongoing relationship with 40–60 customer accounts — quarterly business reviews, expansion into new modules, retention. Reports to the CEO.
Responsibilities: QBRs with customer revenue managers and GMs, cross-sell of adjacent modules, contract renewals, escalation ownership.
Requirements: 4+ years in B2B SaaS account management or hotel-tech sales; hospitality-industry background strongly preferred; native Polish, professional English; ability to travel roughly one week per month across CEE.
Compensation: 14,000–20,000 PLN gross monthly base + variable tied to net retention.
How to apply: email careers@suiteprofit.org with the subject "Account Manager — [your name]", CV, and a paragraph on how you'd expand a 50-account book.
How our hiring process runs
Every role runs the same shape: (1) 30-minute intro call with Marta or Katarzyna; (2) a paid take-home task calibrated to about 4 hours of work; (3) a 90-minute working session with two people from the team you'd join; (4) an offer within 48 hours of the working session. We never ghost candidates — every application gets a reply within five business days.
Benefits
- 26 days of paid holiday, plus Polish public holidays.
- Private healthcare (Medicover) for you and family.
- Multisport card if you want one.
- MacBook Pro or ThinkPad, refreshed every 3 years.
- 1,200 PLN/year learning budget.
- Quarterly team on-site in Warsaw with travel covered.